CUSTOMER SUPPORT

Money Back Guarantee

We love happy customers and we want your buying experience to be a happy one.  So we have a "no quibbles" return policy.   Pictures can be returned for any reason whatsoever.   Please let us know within 14 days of receipt of your goods if you wish to return your picture or if you have any problem or query.   If you have merely changed your mind, then we would ask you to cover the cost of return postage.   If there is fault on our part, we will cover all postage costs.   If you are returning a picture,  we would ask you to retain proof of postage.  

Easy Returns

If you need to return a picture to us for any reason, please contact us to let us know, either by e-mail or telephone.   To avoid damage, we would ask you to return it in the same package, if possible.    

100% Secure Ordering

You can order safely and securely with us online, through Paypal or credit or debit card through Stripe, two of the most trusted online transaction providers.     Regardless of which method you choose, your card information is not made available to us at Sulky Cow. 

Shipping and Delivery

POSTAGE IS FREE to the UK when ordering paper prints.   On canvas prints, we charge the cost of a small Royal Mail Parcel and orders over £80 are free on UK and free on over £100 on International orders

We aim to send all of our orders out as soon as possible.  This will normally be within 1 to 5 working days, depending upon whether that particular picture is in stock or has to be specially printed.  Most of our pictures are already to stock.

Privacy Policy

We never share your name, address or e-mail addresses with third parties.

Copyright

Please note that copyright of all paintings remains with the artist Lizzie Beckerley.