Money Back Guarantee
We love happy customers and we want your buying experience to be a happy one. So we have a "no quibbles" return policy. Pictures can be returned for any reason whatsoever. Please let us know within 14 days of receipt of your goods if you wish to return your picture or if you have any problem or query. If you have merely changed your mind, then we would ask you to cover the cost of return postage. If there is fault on our part, we will cover all postage costs. If you are returning a picture, would ask you to retain proof of postage.
If you need to return a picture to us for any reason, please contact us to let us know, either by e-mail or telephone. To avoid damage, we would ask you to return it in the same package, if possible.
100% Secure Ordering
You can order safely and securely with us online, through Paypal or credit or debit card through Stripe, two of the most trusted online transaction providers. Regardless of which method you choose, your card information is not made available to us at Sulky Cow.
Shipping and Delivery
POSTAGE IS FREE to the UK and INTERNATIONAL SHIPPING IS CHARGED WITH A LOW ONE OFF FLAT RATE.
We aim to send all of our orders out as soon as possible. This will normally be on the same or next working day. The exception to this will be original paintings. Some original paintings are ready to go but others may take a few days longer to prepare for sending.
We never share your name, address or e-mail addresses with third parties.
Please note that copyright of all paintings remains with the artist Lizzie Hall.